Got questions?

Got a question, suggestion, or just want to fangirl over your latest read? We’re here for it! Whether you need help with your subscription, have a brilliant idea for future boxes, or just want to say hi (we love that), don’t hesitate to reach out. Think of us as your bookish bestie sliding into your inbox—ready to make your day a little brighter.

Drop us a line at support@shelfcarebox.com, and we’ll get back to you faster than you can say “just one more chapter.”

WE'RE SEATED & READY TO LISTEN

Vendor Inquiries

Do you have an awesome product you’d like to see featured in our subscription box? 

Drop us a line at support@shelfcarebox.com, and we’ll see if you are a good fit.

Frequently Asked Questions

Your first box ships right away! 

All future Shelfcare Boxes will ship on the 10th of every month. 

Absolutely! ShelfCare Box makes the perfect gift for your bookish bestie (or anyone who needs a little me-time). Just select “Gift” at checkout, and we’ll handle the rest—thoughtful vibes included. 

Once your box ships on the 10th of each month, it will arrive at your door in 2-5 business days. (We’re shipping from Texas, so the cozy vibes are en route!)

Zero. Zilch. Nada. Shipping is 100% on us—because treating yourself shouldn’t come with hidden fees. 

Yes, your subscription will automatically renew at the end of each billing period unless you cancel it.

Once you subscribe, your method of payment is immediately charged. If you cancel right away, this will only ensure that your subscription will not renew, but you will still receive a box from the initial purchase.

Our boxes are final sale.

However, we do offer easy cancellations if you do not wish to renew the subscription for next month.

Upon signing up, you’ll be billed for your first month immediately.

Your subscription will automatically renew in two weeks, bringing you into our regular billing cycle. After that, your subscription will renew on the 1st of each month. 

We will be sad to see you go, but you can cancel your subscription at any time. Just log in to your ShelfCare Box account HERE and follow the instructions to cancel.

However, when you sign up for a subscription, you are committing to the selected subscription period.

We offer a 1-month and 6-month. The majority of our special offers are only offered with our multi-month subscriptions. We also offer different pricing based on the different subscription lengths.

Please log into your ShelfCare Box account HERE and select manage subscription. You will then have an option to update your shipping and/or billing information.

If your address is not updated by the time your billing date has passed for the month please be aware your ShelfCare box will be shipped to the current address on file.

If you need any help send an email to support@shelfcarebox.com

We understand you might need a break and you have the option to pause your account. If you would like to do this please login to your account here or email us at support@shelfcarebox.com and we will be happy to help.

Sorry your items didn’t arrive as expected! Sometimes products get damaged during shipping but we have a solution for you! Just email us pictures of the damaged product to at support@shelfcarebox.com and we will be happy to help.

We ship your box on the 10th of each month. Delivery times are typically 2-5 business days.

If you can’t locate your box, please contact us at support@shelfcarebox.com within 15 days from shipment and we will try to locate it for you.

Please contact us within 30 days of shipping to notify us of a missing box. After 30 days, no refund or replacement box will be sent. 

Not at this time. We currently ship to all states US. 


At ShelfCare Box,

we promise to make self-care simple, intentional, and full of joy. Every box is thoughtfully curated to deliver the perfect blend of trending reads, cozy essentials, and little indulgences that you’ll actually use and love. No clutter, no fluff—just moments that help you slow down, reconnect, and remind you that you deserve to be the priority.

Because taking care of yourself shouldn’t feel like work—it should feel fun.

our promise to you

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